Meaningful impact from a smart, scrappy team

Talk to us

We are a remote team with an office based in Raleigh, NC and a digital footprint that spans many states and even two countries. Our remote team, no matter our growth is united by our core values that stem from our founders. Integrating a dynamic team that enjoys the work they are doing and who they are doing it with, has created the stepping stones for Upright Labs’ future. We care about our customers, about the value we can bring, about finding innovative solutions to industry challenges, and about people.

With that mindset, we approach each day with our 4 core values:

Be Curious:
Curiosity is the driver of innovation. We ask the right questions from experience and with intuition to take it to the next level.

Show Up With Intention:
With accountability in our work, we recognize the purpose and impact it makes. By taking a holistic approach to problem solving, you can count on us to get the job done.

Own The Outcome:
There is great importance in measurable results. Through defining success and building relationships with our clients, we stand by the work we do.

Lead With Empathy:
From shipper to CEO, we adapt to the needs of our customers and our teammates as humans first. We embrace our diverse experiences and leave egos at the door.

What can we do and how can we help -- is something we ask ourselves every day. Teamwork and innovation is a mindset at Upright Labs. Follow our journey.

Sound interesting?

We’re growing!

Explore careers
  • Siera Smith

    10+ yrs in business man. & ops
    Jiu Jitsu practitioner
  • David "Lobo" LoBosco

    VP of Product
    8+ years in startups
    Espresso nut and amateur runner
  • Derek Champlin

    VP of Revenue Operations
    Rev leader w/ops history
    Foodie at heart
  • Lori Clark

    VP of Customer Experience
    Sprinkling Happiness for 10+ yrs
    Psychology & wellness geek
  • Cat Noble

    Chief of Staff
    12+ years in business dev and management
    Avid Skydiver & Paraglider
  • Patrick Boatner

    Senior Software Engineer
    Enjoys any board sport
    First programmed for the PSP
  • Tany Henderson

    Operations Analyst
    4+ yrs in ops
    Runs on data, boba, & sunshine
  • Ian Dawson

    Senior Software Engineer
    7 yrs in startups, 5 in e-commerce
    Swing dancer & jazz lover
  • Jonathan Conda

    Manager, Customer Success
    15+ yrs of client support
    Collage artist & caffeine addict
  • Rain Gilbert

    Customer Success Specialist
    6 yrs in non-profit e-commerce
    Proud D&D & Star Trek fan
  • Blake Amick

    Operations Manager
    13+ yrs in retail management
    Tree enthusiast
  • Jarod Pandolfi

    Senior Operations Associate
    5 yrs in ops + production
    Beach, golf, & dog fanatic
  • Josh Duplisea

    Customer Success Specialist
    5+ years in technical support
    Avid fan of all things fantasy/sci-fi
  • Aaron Hux

    Account Executive
    10+ yrs connecting people to product
    Husband, father, foodie, sports fan, Star Wars nerd
  • Lani Torroll

    Operations Associate
    10+ yrs non-profit program management & admin
    Songwriter/Recording Artist & Plant Enthusiast
  • Kal Fox

    Operations Associate
    14+ years in Operations
    Rescuer of Plants
  • Lindsay Dadic-Underwood

    Sr. Product Designer
    6+ years in advocating for users Lover of making things and musical theatre
  • Joe Pekula

    Marketing Manager
    15+ years in Design & Marketing
    Husband, Dad, T-shirt Maker, Illustrator, Youth Coach, Legomaniac
  • Adam Kragt

    Customer Success Specialist
    3 yrs in non-profit e-commerce. Tinkerer & LEGO Collector.

Our story

Upright Labs is located all around North America and was founded by David Engle and Jackson Geller in 2017.

Jackson built his first computer at the age of 12. David at the age of 14 launched a not-for-profit program that brought free events to thousands of underprivileged children. Together, they sold their last software company, Masquerade, to a venture capital-backed e-commerce marketplace.

When running masquerade, they saw the value that retailers were losing in their post-retail supply chains, as they were profiting off retailers’ mistakes. They built Upright Labs to help retailers optimize their supply chains in order to increase revenue during retail and post-retail processes.

Upright Labs works with retailers to supercharge their e-commerce operations. The company started with software that was built to decrease touch points and streamline operations resulting in operational increases in net profit. Our debut product decreased the average amount of time to list on secondhand marketplaces by up to 90% with better accuracy, and fewer mistakes.

Overtime, Upright Labs has grown to be the go-to trusted advisor for operational effectiveness and e-commerce growth. Our products and services are the selection of choice when an organization is seeking operational efficiency and the ability to drive revenue to the bottom line. This year we will help process over 50 million dollars in gross revenue with Upright Lister, our cloud-based multichannel listing tool, while also scaling e-commerce operations by optimizing and implementing over half a million square feet of e-commerce operations via Upright Services. We welcome you to experience the value by partnering with Upright Labs, a customer-focused and transformative software and service provider.

Who we are

  • Supply chain nerds
  • Love data
  • Trail mix afficiandos
  • Customer service-centric
  • Tech driven
  • Constant iterations
  • Measure twice. Cut once.
  • Build things from the ground up
  • Drive processes

Who we aren't

  • Slow-moving
  • Afraid of tech
  • Not willing to change
  • Stick with status quo
  • Big egos
  • Micromanagement
  • Unengaged
  • Turnover
  • Waste time