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Our team’s mission is your success.

At Upright Labs, we are passionate about our clients’ success. Our team brings a wealth of expertise in secondhand, thrift, recommerce, reselling, e-commerce, operational efficiency, and innovative technology. We’re not just experts; we’re hands-on and approachable, which is why clients keep coming back to us.

Our dedicated team is united by core values and a shared mission to help your business thrive. We pride ourselves on delivering innovative solutions, personalized support, and measurable results. Whether your business is just getting off the ground or has years of experience, let’s team up and take your e-commerce operation to new heights.

Years In Business

0 +

States With Clients

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Retail Stores Served

20 's +

Warehouse Sq Ft optimized

0 M+

WHO IS UPRIGHT?

Meet our amazing team.

Our team comes from diverse backgrounds, bringing a unique range of skills and expertise to support your business goals. Get to know the passionate individuals who make Upright Labs a trusted partner in e-commerce success.

Siera

10+ years Startups & Operations; Loves RVing, Jiu Jitsu & Adventure

Derek

Revenue Leader with Ops History; Foodie at Heart

Lori

10+ years Leadership & Customer Experience; A Wellness Enthusiast, Podcaster, Author, TEDx Speaker

Cat

Advocate for Employee Well-Being; Married to Business Health; Licensed Skydiver, Avid Skier & Dog Mom

Ben

20+ years E-Commerce Technology; Loves Throwing Frisbees, Being a Sports Dad, & Likes To Build Stuff

Patrick

Love Tinkering with Physical and Digital Problems; Guitar Player, Board Rider, and Avid Socks-and-Sandals Advocate

Tany

4+ years Data Analytics and Research; Dog & Cat Mom, DIY Queen, and Nail Art Enthusiast

Ian

10 years Building Resilient Solutions for Small and Mid-Size Tech Startups; Lindy Hop Dancer and Art Enthusiast

Jonathan

20+ years Customer Service, Coaching and Training; Published Collage Artist and Straight Ahead Jazz Enthusiast

Rain

6 years Growing Non-Profit E-Commerce Teams; TTRPG World Builder, Space Nerd, and Cat Parent

Blake

15+ years Retail, E-Commerce, and Operations Leadership; Foodie, Traveler, Tree Enthusiast, and Lover of the Great Outdoors

Jarod

5 years Ops and Production; Beach, Golf, and Dog Fanatic

Dan

12+ years Customer Service; Avid Disc Golf Player

Aaron

10+ years Connecting People to Solutions; Husband, Father, Foodie, Sports Fan, and Star Wars Nerd

Lani

10+ years Non-Profit Program Management & Administration; Songwriter/Recording Artist & Multidimensional Ponderer

Josh

10 years Customer and Technical Support Experience; Enjoy Reading and Spending Time with Family in My Spare Time

Aish

4+ years Data Analysis; Enthusiastic Computational Problem Solver; TTRPG Connoisseur, Writer, Visual Artist, and Baker

Kal

15+ years Operations Experience & Leadership; Lover of Plants and Animals

Lindsay

15+ years Design and Advocating for Users; Lover of Making Things and Musical Theater

Joe

15+ years Design & Marketing; Husband, Dad, T-shirt Maker, Illustrator, Youth Coach, and Legomaniac

Adam

5+ years E-Commerce Experience; Automator; LEGO Collector

Spencer

4+ years Customer Service & Support Experience; Hiking, Traveling

Keana

8+ years Customer Support and Service; I Love All Things Film

Mark

14 years Building Early-Stage SaaS Startups

Brenton

7+ years Business Development; Coffee Aficionado & Ocean Addict

Shaye

10+ years Luxury Resale on eBay; Mashed Potato Connoisseur, Always thrifting, Wants To Pet Your Dog

Kevin

20+ years Operations & Leadership; Toy's R Us Kid at Heart, Martial Arts and Camping with Family

Kristy

Minifig Connoisseur, Foodie & Retro Video Game Collector

Aimee

15+ years Support Operations & Customer Experience; Cat Person, Fitness Fan, Nature Lover, Bird Nerd

Drew

30+ years Problem Solving and Making People Laugh; American History Nerd, Antique and Philly Sports Enthusiast, Live Music Junkie

Hannah

4+ years Marketing and Customer Success; Top-Rated eBay Seller, Traveler, Singer

Mike

Not Pictured (but still amazing)

Jake

Senior Account Manager

15+ years E-Commerce; 20+ years Customer Support and Management

Casey

Lead Senior Software Engineer

Aaron

Customer Support Specialist

Peter

CUSTOMER SUPPORT SPECIALIST

Denver

Software Engineer

Brook

Senior Software Engineer

Our Team’s Approach

Who We Are

Who We Aren’t

How We Work

Who We Are

Who We Aren’t

How We Work

Who We Are

Our Core Values

Be Curious

Curiosity is the driver of innovation. We ask the right questions from experience and with intuition to take it to the next level.

Show Up With Intention

With accountability in our work, we recognize the purpose and impact it makes. By taking a holistic approach to problem solving, you can count on us to get the job done.

Own The Outcome

There is great importance in measurable results. Through defining success and building relationships with our clients, we stand by the work we do.

Lead With Empathy

From shipper to CEO, we adapt to the needs of our customers and our teammates as humans first. We embrace our diverse experiences and leave egos at the door.

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