Delivering a modern, stable, and scalable future for secondhand booksellers

Upright Labs is proud to unveil a bold new chapter for secondhand booksellers: a rebuild of the Neatoscan Books & Media platform onto our powerful and reliable Lister platform. 

Backed by a strategic investment from Cordance, Upright Labs is accelerating its mission to deliver scalable, future-ready solutions for the secondhand bookselling industry.

Fueled by our commitment to innovation and scalability, this initiative marks a defining moment in our technical evolution—designed to meet the growing needs of modern sellers of all sizes and set a new standard for performance, stability, and ease-of-use.

A New Chapter Begins

Over the past year, we’ve heard from many of our product users—booksellers navigating outages, weighing options, and wanting more stability and innovation from the books tools. We’ve taken that feedback to heart. Rather than continue to patch an aging system, we’re building something new from the ground up.

Hosted on AWS, the new Books platform will combine the cutting-edge infrastructure of Upright Lister with the beloved functionality of Neatoscan. The result? Faster performance, better uptime, enhanced security, and a modern interface designed around your workflow.

“This next chapter for Upright marks a major milestone in our efforts to provide world-class software solutions to the secondhand commerce industry,” said Brandon Smith, VP of Technology at Upright Labs. “As part of Cordance’s ongoing commitment to innovation and seller success, we’re combining the unmatched stability of Upright Lister with the features our Neatoscan customers know and love. This rebuild is more than a product update—it’s our commitment to eliminate the need for sellers to choose between the industry’s two best products. We know trust has to be earned, and we’re pulling out all the stops to ensure this new platform helps your business grow and scale with Upright for years to come.”

Designed for You, Built for the Future

Every aspect of the new Books platform is being crafted with long-term reliability in mind. From enterprise-grade security to responsive performance during peak scanning hours, this rebuild ensures sellers have a foundation they can depend on. Customers will benefit from:

• 99.9% uptime on AWS hosting
• A modern, intuitive user interface
• Streamlined workflows tailored to book operations
• Dedicated support throughout the transition process

We also recognize the importance of trust. Some customers have experienced instability in recent months. That’s why we’re committed to transparency at every step—sharing regular updates, offering early-access testing, and providing white-glove onboarding when the time comes.

“We talk to secondhand booksellers every day who are focused on growing, streamlining, and future-proofing their operations—but they’ve been held back by outdated tooling,” said Derek Champlin, VP of Revenue at Upright Labs. “This rebuild is about more than fixing things. It’s about raising the bar for what secondhand software can be. By listening closely to our partners and backing these needs with real investment, we’re building something to shape the future of resale.”

Be Part of the Journey
As we continue development, we’ll be sharing progress updates, visuals, and feature previews with our community. If you’re a former customer interested in reconnecting, or a current partner excited to learn more, we’d love to hear from you.

The new Books platform isn’t just an upgrade—it’s a complete transformation, designed to empower secondhand booksellers with the tools they need to thrive in a digital-first economy.

Stay tuned. Big things are coming.