Professional Services
Strategic Support to Scale Your
E-Commerce Operation
Upright Labs Professional Services is how the secondhand industry optimizes operations, maximizes efficiency, and grows sustainably. Whether you’re launching a new department or leveling up existing workflows, our professional services team delivers strategic, hands-on support to get you there faster.
See what's working.
Fix what's not.
Start strong with expert-led setup and execution.
We take the guesswork out of listing.
Scale your jewelry category-and your revenue.
Power up profits from donated tech.
Upright Labs Powers Multi-Hub E-Commerce Expansion for Salvation Army
Salvation Army of Texas and Oklahoma entrusted Upright Labs with the assignment of building a more efficient and streamlined e-commerce operation to serve their entire region of 7 hubs across 2 states.
Service packages that meet you where you are
Real-time, onsite evaluations to sharpen your operations— uncovering bottlenecks, retraining teams, and recommending improvements that immediately boost throughput and accuracy.
Best for:
Ideal for organizations struggling to identify operational inefficiencies or scale effectively. Perfect for teams experiencing performance plateaus or fragmented workflows.
We help your team go live quickly and confidently with our turnkey Launch Package combining hands-on implementation, team training, and performance tracking.
Best for:
Best for organizations launching e-commerce for the first time or relaunching with a fresh approach.
Upright Lister Builder Templates are pre-optimized frameworks informed by real marketplace data and our operational insights—so your team can focus on execution. Designed to eliminate complexity, these templates give your staff a consistent, scalable structure for listing, manifesting, shelving, and more.
Best for:
Built for organizations aiming to scale smarter and eliminate bottlenecks in listing workflows.
Jewelry is one of the highest-value categories in secondhand retail, yet it’s often overlooked or mismanaged. Selling jewelry at scale demands accuracy, speed, and strategy. Upright’s Jewelry Optimization Program transforms fragmented processes into a streamlined operation, boosting productivity, protecting inventory, and unlocking new revenue.
Best for:
Resale operations aiming to grow or optimize their jewelry category for better efficiency and profitability.
Electronics resale comes with unique risks—returns, damage, and data security. Our Electronics Program removes the guesswork with structured workflows for triage, testing, pricing, and inventory control. Built with marketplace insights and operator input, this program helps your team efficiently turn tech donations into trusted listings and repeat buyers.
Best for:
Teams launching electronics for the first time, scaling volume, or looking to reduce friction and losses in a high-returns category.
Ready to transform
your operations?
secondhand business with proven strategies and expert support.